The Company

Fantastic organisation based in the South Leicester area are looking for a number of customer service assistants. One of the departments within this fast moving organisation is expanding rapidly and needs to recruit on an urgent basis.

The Role

The key accountabilities for the role are;·To achieve agreed call/admin quality targets·To achieve productivity / efficiency targets·To ensure that all team compliance tests/activities are completed to deadline·To maximise sales of products in line with agreed targets·To deliver conversion rate targets ensuring sales opportunities are maximised·Maintain up to date knowledge of the full range of products and services and all subsequent changes ·Proactively identify customer needs and cross sell from existing product range, including spotting opportunities to refer to specialist colleagues·Provide accurate product and service information Skills/Experience required·6 months experience in customer service/sales role with targets an advantage·6 months experience in a retail or financial services environment an advantage·Strong communication skills·PC Literate To be considered for the role you must have a keen interest in working within a busy call centre. Full training will be provided. This is a fantastic temp to perm opportunity for the right person.

Salary & Benefits

Temporary - £7.00 per hour Permanent salary - £12k-16k Depending on experience Flexible working between the hours of 8.00am - 8.00pm21 days holidays Pension Excellent Bonus Scheme





Robert Half Limited is acting as an employment business for temporary positions and an employment agency for permanent positions. Robert Half Limited will only consider candidates who have a legal right to work in the United Kingdom. Robert Half is committed to equality of opportunity for all candidates and suitable candidates with more experience to that stated are welcome to apply.

Contact details

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